At Evercrest Lending, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (Name, email address, phone number, mailing address)
- Financial information (Income, employment history, bank account details)
- Loan application data (Loan amount, purpose, credit history)
- Communications with our support team
2. How We Use Your Information
We use the information we collect to:
- Process and evaluate your loan applications
- Verify your identity and creditworthiness
- Communicate with you about your account and our services
- Improve our website and customer experience
- Comply with legal and regulatory requirements
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Credit bureaus to report account history
- Service providers who assist in our operations (e.g., payment processing, data storage)
- Legal authorities when required by law or to protect our rights
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and strict access controls.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Opt-out of marketing communications
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Evercrest Lending Privacy Team
N Western St , San Juan
Metro Manila 1502 Philippines
Email: privacy@evercrestlending.com
Phone: +63 931 870 2559